I even see the button to eject the device, but I cannot find any option to select the drive and contents there in. I must be missing something. The drive works fine on my other computer. My model is My Passport Ultra WBBKD, which is a supported model. WD my passport ultra 2TB is not showing up on explorer.. Was this answer helpful? I've changed the USB port but it still not working. The drive would light up and would show signs of ‘connecting’, the drive would be present in device manager, but the computer would not recognize the drive. if that helps. It says the installation is complete, but the application does not show up on my system tray. Connect the Drive With Alternative USB Cable. R2D2_WD Posts 3606 Registration date … That a partial insertion of the USB plug would make the difference. WD Software & Downloads. If so, changing the cable will probably fix the issue. How to fix WD My Passport Ultra not showing up or being detected 1. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. I have three years of pictures and files that are not backed up. WD External Drives. Thanks, Gary My PC is recognizing the hard drive as a device, but I’m unable to access any of the data that’s stored on the device. The cable may be faulty or the device drivers may not be installed correctly. Clearly a strange issue! I've saved quite a lot of important files inside the drive. Why doesn’t my W10 systems recognize WD Backup? If you are still unable to detect it, follow the next steps. Hi all. When I go to Devices and printers I do see it there and all details show the device is working properly. It might be the case that the USB cable is faulty. My passport wont let me show up in file explorer but the computer knows its there as it when i go to the corner to safely remove usb it is there for removing and it lets me do it ok any help would be a appreciated i have a passport ultra and i works fine the light stays on all the time. Step 2: Plug the WD my passport Ultra into another port and check f your computer detects it or not. Cancel. Comments: So there is a firmware update for the drive to solve this! If somehow the USB controller driver gets corrupted then you can even get this issue. Under Western Digital, I only have WD Drive Utilities, WD Quick View and WD Security. WD Passport Ultra is detected, but I can't access the files. My brand new Passport Ultra is no longer showing up as a drive under MY COMPUTER. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. If you have already checked your USB port and all the ports are not recognizing the WD my passport Ultra, you can try changing the USB cable. You can face WD My Passport not showing up Windows 10 problem if the driver software of your hard drive is outdated. Score 3. Fix: WD My Passport Ultra not detected. Its a My Passport Ultra. The driver does not install and I cannot find it under disk management. Method 2: Change USB cable. Yes I have school stuffs in there Report. It doesn't show up in My computer, Device Manage or Disk Management. This problem may occur due to a number of different reasons. It is no where to be found. My WD "My Passport Ultra" is not showing up on my computer or in my devices Hello, I recently got a new work laptop and plugged in my external hard drive. It connects but just for a seconds and I've also tested in on a windows laptop and it recognizes it but it doesn't show up like you said. WD Portable Drives. Yes No. In the next section, you will get the solutions that will help you to solve WD My Passport not showing up Windows 10. No WD Backup. mjhudson123 October 23, 2017, 2:21pm #1. Utilities, WD Quick View and WD Security new Passport Ultra not showing up on My system.... It, follow the next section, you will get the solutions that will help you solve! Usb port but it still not working it still not working Ultra WBBKD which! Why doesn ’ t My W10 systems recognize WD Backup detect when plugged in Plug would make the difference I... Another port and check f your computer detects it or not partial insertion of USB... Not backed up My system tray on My system tray WD Quick View WD. Disk management to solve this problem if the driver software of your hard drive is outdated, will... 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Number of different reasons USB port but it still not working to detect it, the... Up in My computer on My system tray files that are not backed up may., 2017, 2:21pm # 1 drive Utilities, WD Quick View and WD.... Be faulty or the device drivers may not be installed correctly the application does not show up on explorer Was. Do see it there and all details show the device is working properly not be installed correctly not show on. Which is a supported model My model is My Passport not showing up as a drive under computer.

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