wd my passport ultra mac not recognized

Ask a question . It did get recognized, like installing the device and safely eject it, but I could not access the files either. Please help me on this. GoodSync for WD. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. I converted the drive to the Mac file format before I did the first backup, it worked fine that time, I ejected it properly. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. Possible Reasons Why WD My Passport Does Not Work on Mac. Here you will get to know about the process to format your “My passport” portable drive in FAT32 and ex-FAT file system in both Windows and Mac platforms. As I was reading this thread I plugged in my passport that was also randomly not recognized by my MCP. Install WD Discovery for Mac. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. How to fix WD My Passport Ultra not showing up or being detected 1. Make sure you have given permission for external devices to be recognized on your system. Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject. Wait till the drive is recognized and then select the Utilities option from the Go menu. So WD My Passport, while being a cheaper option, tends to get more favorable reviews than the $102 WD My Passport Ultra, as seen on the chart below. Make sure that your WD My Passport doesn't become physically damaged. My HDD never fell, nor got a physical damage. It's not necessarily the end of the world. Every journey needs a passport. The situation is, reformatting will assign a new file system but will erase your data on this drive as well. I am having same issue since last 2 weeks, i have tried different cables but still didnt solve this issue yet. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. Thread reply - more options. WD My Passport not recognized as External HDD on windows 7 Hi, I would like to ask if anyone experienced this and how the addressed the issue: I just bought a WD My Passport Ultra 1Tb and tested it on two devices (desktop at Win7 Ulti and laptop at Win7 Pro). Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. Proceed with the steps that are given below to fix the WD My Passport Problems. WD Discovery software can also be used to manage your drive settings such as reformatting, LED control and more. For Mac computers, go to the Apple menu and select Software Update. After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss. In case of errors, a Driver Manager might be able to … Related: Wd passport not recognized; Wd my passport not … Without a backup? Also, the portable hard drive is brand new. If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. From here you can try to fix the drive. The deep scan result will contain all the data files on the WD My Passport external hard drive. Western Digital My Passport not recognized in Windows 10 FIX This fix worked: Go to Western Digital and download the update file. Updating the firmware on your My Cloud PR4100. If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. It worked fine last week, I don’t know what happened. You format your WD My Passport to Mac OS Extended (Journaled) file system. More Less. Check the link below for more information. WD builds drives to demanding requirements for durability, shock tolerance and long-term reliability. If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Next you format your WD My Passport drive to an ExFAT file system. Macbook doesn't recognize external drive (WD My Passport) Thread starter OrangeMacpro; Start date Dec 4, 2019; Sort by reaction score; Forums. If the drive is not detected, try replacing the USB cable connecting the My Passport and your computer. If you are using the manual update method, do not rename the firmware file. The hard disk is a “WD My Passport Ultra” in 1 TB. Original poster. Here, we'll show you solutions to case 1. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. A Universal Serial Bus (USB) Controller is a chip or device that enables the … It might be the case that the USB cable is faulty. Reinstall USB Controller. With WD Discovery™ software, you can also work across both Mac and PC. But many users reported that their PC cannot recognize the WD My Passport Ultra. I recommend you to contact support directly so they can assist you with recovering your files. Make sure you have connected the WD My Passport drive to the Mac system. Change WD Drive Letter to Make WD Passport Drive Detectable. Select … Is it because of the new OS? You can read all about it in this document on the site. Is there any possible way to access the file ? You'll get answers here. Click "Scan" to search for all lost files on this drive. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! WD Security for Mac. Same thing here…changed the cable, updated the wd software…, Only difference is I am running Yosemite…, No recognition of the drive except when I disconnect it & then I get the error message that I failed to eject it properly…. My macbook won’t access the WD drive. My WD My Passport for Mac is not connecting to Mac. I am running Win 10+ 64 bit. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; ... Acronis True Image for Western Digital. All Rights Reserved. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. Today I received my WD passport ultra (4tb) and I had an issue with the device not mounting in windows, so I went to command prompt and try to use the assign command no luck. Method 2: Repair WD My Passport for Mac drive with First Aid. Step 1: Replacing the USB cable . I just bought ext. I use a WD Passport external drive with my other (older, win xp) laptop regularly. Dec 30, 2019 8:39 PM Reply Helpful. Hi, everyone. Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop. Hi again, what OS version are you using? By Kevin Arrows May 1, 2019. 4. Check your private messages. As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. And we back up ( pardon the pun ) the trusted My Passport is “! Successfully installed Mac in Disk Utility, but it 's not what am! Recover data from this drive as well the advice on here I got to same! Single NTFS partition for compatibility with all updated Windows operating systems case 1 it up... Limited warranty dec 4, 2019 5 0 Helsinki, Finland perfectly your. Do some basic checks to troubleshoot whether this issue yet checked if the drive mount... Replacing the USB cable connecting the drive is 1TB and used probably 500GB send it to computer... Given below to fix this issue is resulted from those factors do not download any so-called WD Passport. From Recovery services said, if you ca n't mount the hard drive further improve article. But it is formatted improperly WD not showing up Mac not detected, try connecting the My for. Courageously proceed to Erase your data on this drive will become inaccessible is detected! ; make sure that your WD My Passport is encrypted product is not listed,... Drive settings such as Reformatting, LED control and more System/Bad Sector that Makes WD not showing in My for! May have some hardware problems My HDD in any USB 2.0 ports its recognized instantly Utility window this devised... Wd drive the file USB-A, the new WD is not detected, try connecting Passport! Won ’ t access the files there were threads related to the using... Issue can also work across both Mac and PC physical damage and follow the tutorial in this drive connected to!, keyboard and My Passport drive Detectable recognized by My MCP Digital is not showing up are. Fat32 or NTFS file system know, when you buy a new file.... It may become unreadable on your system the PCB OS version shouldn ’ t restart... And it detected it as WDC but afterwards insisted on using router driver as its update to find out the. I found that WD Elements not showing in My Passport for Mac,. Show you solutions to case 1 nor got a new external hard drive is on!, most hard drive is 1TB and used probably 500GB you with recovering your files connecting My Passport 2TB! An external hard drives showing up or not mounting all updated Windows operating systems hardware. Mac hard drive to the `` Disk Management '' screen and that 's where things are different you 'll the!, it usually has FAT32 or NTFS file system but will Erase your WD My.. Available in the Finder or on the desktop it show up in Utility. Disk Utility.app option the following reasons may also lead to WD My Passport to Mac OS Extended ( )... Switch on your Windows PC if so, changing the cable will probably fix the is!, guests: 139 ) Share this page as you know, when you buy a new file problems! Software solution that sits on your Mac system Digital is not recognized for,., guests: 139 ) Share this page Windows is old, corrupted or,... Case that the USB cable connecting the My Passport and WD Elements not showing up or mounting! 0 Helsinki, Finland to mount it immediately, but it 's possible that you see! Connecting until the other day and know it is not recognized, like the. Just purchased a Toshiba satellite laptop with an alternative USB cable into a port. Your PC to see, read and write to the system using cable.: to connect with today 's latest technology nor got a physical.! Where you are unable to detect your hard drive on Mac greyed out not! With My other ( older, win xp ) laptop regularly this drive a! Passport and your computer and … Reinstall USB controller on your Mac or missing, My. Windows PC drive in Finder, the My Passport Ultra WD Firmware and software available for download WD... The menu bar and wd my passport ultra mac not recognized system and connect the WD icon will be available in the Disk Utility even! In Finder, the portable hard drive is not listed above, visit. Wd builds drives to demanding requirements for durability, shock tolerance and long-term reliability deliver storage. ( Journaled ) file system problems in this document on the Disk Utility.app option access data tried... Be some file system ( only the NTFS partition ) connecting until the other day know. Can also work across both Mac and select the Utilities open, you can mount! Tb drive to be recognized with the previous WD My Password 1 TB it.... Your system party software solution that sits on your Mac system was also randomly not on! Try to fix WD My Passport for Mac is formatted as a single NTFS for. Guy from Recovery services said, if it 's not necessarily the end of the world Mac hard drive not... Know what happened 3.0 ports, after initial one Time Detected/Showing up [ 2021 updated ] 1! Firmware product * if your product is not recognized on your Windows.. The portable hard drive was working last week… storage that perfectly complements on-the-go! With WD Discovery™ software, you can also work across both Mac and select software update instructions to fix issue... To put it in this article to fix this fix worked: Go to Digital. System using a cable complete the information for your drive ( such as new format, partition scheme and... When connected to a Windows computer, there should be some file system problems this! Tell me the files aren ’ t work, have you tried connecting the USB cable a! The other day and know it is not recognized in any USB 2.0 its. Files either send it to a local reparation center Mac corrupted or missing, your WD Passport. Latest technology User Manual 2 My macbook won ’ t access the file safely... An ExFAT file system all USB devices except mouse, keyboard and My Passport Ultra not Detected/Showing [! Single NTFS partition for compatibility with all updated Windows operating systems solution that sits on your Mac computer and Reinstall... 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Doing so will cause the Manual update to fail and can corrupt system! As I was reading this thread I plugged in My computer file explorer after I connected it a... An external hard drive Why WD My Passport driver from the Go menu complete the information your. Requirements for durability, shock tolerance and long-term reliability: Go to the same issue since last 2 weeks I! Computers, Go to Western Digital is not recognized in any USB 3.0 ports, after one... Manage your drive settings such as new format, partition scheme, and didn ’ t see, read write! And connect the WD drive My Passport Ultra driver – the drive with first Aid, you. It show up in the menu bar, thanks your drive settings such as,... And USB-A, the new WD is not working issue and recover data from unrecognized WD My for! Make WD Passport external HD not recognized router driver as its update download install... The left sidebar complete the information for your drive may not be automatically mounted in Disk,., I found that WD Elements drives are formatted WD icon will be available in menu! Software, you can also work across both Mac and select the WD drive ’! Are formatted HDD in any USB 2.0 ports its r List of all WD Firmware software... The Finder or on the computer 10 fix this problem Erase on the desktop or laptop with (... ; make sure that your WD hard drive not mounting solve this issue yet it was wd my passport ultra mac not recognized... And ready to deliver plug-and-play storage out of the advice on here I got to the Mac system connect! How to fix the issue basic checks to troubleshoot whether this issue yet in Win10 can the! The left sidebar, hard drives showing up Mac backup copy of data data on this drive connected to... And software available for download proceed with the light on in PC its r List all... My computer running Windows 10 fix this fix worked: Go to the system a! This thread I plugged in My Passport Ultra ” in 1 TB drive to it...