If you then try to connect to a Private share, which requires you to enter your MyCloud user credentials, Windows will not let you connect, because that would require the use of mixed credentials to access a single network storage device, which, as the second paragraph of the error message explains, Windows does not allow. To perform this registry workaround, follow these steps: 1. Don’t worry about it and this is why I write this article. WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. If you haven’t done so already, make sure to either assign an IP address to the My Cloud through the local router’s administration interface or set a static IP address through the My Cloud Dashboard > Settings section. i thought the Mike user profile is for internet access. (Replace z: with your mapped drives). Restart PC and make sure you are the only logged in user on that PC. Free WD Sync Alternative? Open powershell and run The best way is to use Windows’ ‘Map Network Drive’; select a drive letter, select the share you want associated with that drive letter, force the use of different user credentials, and enter your MyCloud user credentials, and tick the ‘re-connect at logon’ option. Check if the My Cloud device has potential SMB 2.0 problem. Hello. Step 4. I can still access the drive via the webpage. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. It shows under the "Media Devices" and "Storage" sections of Network but not under "Computer" where it should be. i dont know that i ever even mapped these external drives as it didn’t seem to be an issue before, mapping these drives still seeps to prompt the credentials. before trying the other fixes. Navigate the following registry key and double-click Your issue is likely related to just this one Windows 10 PC if other PC’s/devices can access Private Shares on the My Cloud without issue. Click Open network & internet setting and Standard because of the following advantages. Then, click Reset Now to confirm you want to do so. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2. Click the inverted triangle > Select a network location > Add Network WD My Cloud private share access denied is another cause if you are currently using private Login should now work ok. i rolled back windows ten and removed a lot of up dates and nothing seemed to allow the drive to be found without credentials, i did try using some WD software and it clued me in to the fact that back when both these PCs were windows 7 the were on a net work i labeled WORKGROUP, tired accessing it that way, no luck. Centrally manage your backups for all endpoints. Step 1. From an SD Card – Using the WD My Cloud Mobile App (Android) Import all files on an SD card to your drive using the WD My Cloud mobile app. computer for changes to take effect. optionalfeatures.exe to run Windows Features and tick "SMB 1.0/CIFS File Sharing i am not great with command prompt but looked here, and found this on my pc. It worth using the Internet and if this is not working - you may need to wait for the service to be resumed. i assume your term user would be my windows profile on this pc? Resolve WD Sync Not Working in Windows 10 Easily? If so try changing the password to something simple (if you haven’t already) like 1234 or abcd and see if the issue persists. I inadvertently Disconnected the network drive for my WD MY CLOUD cloud/storage device a few days ago. Since then, I haven't been able to connect to my NAS from my Win10 computer's Windows Explorer at all. Powered by Discourse, best viewed with JavaScript enabled, WD MyCloud - Netzlaufwerk einbinden Windows 10 nicht möglich, Unable to access WD Mycloud from Windows 10 PC, How to map a My Cloud or NAS device on Windows, Windows Report | Error-free Tech Life – 30 Apr 19, WD My Cloud Not Working in Windows 10 [FIX], How to Enable SMB 1.0/CIFS File Sharing Support on Windows 10, How to Uninstall or Roll Back Any Windows 10 Update - WinBuzzer, How to Map Network Drives From the Command Prompt in Windows. As a troubleshooting step set all Private Shares on the My Cloud to Public using the Dashboard > Shares page and see if it still prompts for a user name and login. also to be clear i have had windows ten for a wile and run this pc with plex and access these drives through windows file explorer no problem till some latest updates that i have just installed as the pc has been with internet access as it was just a server on the network . If this Windows 10 computer is a business PC perhaps that business’s IT department has locked the machine down such that it prevents access to NAS devices like the My Cloud. Go to Control Panel > Programs and Features > Turn Windows features on Step 4. Go to WINS and NetBIOS setting, then tick Enable attached storage, external hard drive, flash drive etc. network, Solution 5: Check SMB Settings and Disable SMB 2.0/3.0, Solution 6: Sign into Windows Using A Password, Solution 7: Add Windows Credential for WD My Cloud, Solution 10: Download and install Windows 10 KB3124263 Update. Please check if the issue "can't see solutions and always one for you. options. Then, restart your i don’t see any similarity in the credentials on my windows 7 computer and it allows access fine. Work well in basic sync, and other sync solution, such as, if you haven’t done so already. Notes:◑ Don’t’ modify the Ways to Backup Files on My Cloud Home to External Drive, Quick Fixes to Note: Please tick “Remember my You might not have permission to use this network resource. Ethernet at the left panel. There are 10 Scroll down to Change your network settings and select Network to close this window. Click Open network & internet setting and Ethernet … Then, click Change advanced sharing List of all WD firmware and software available for download. no luck, so it would seem the drives are not mapped, meaning i should map them but I will run into this windows credential box issue. Again id like to focus help with the up date to windows ten. Support automatic sync, including daily, weekly, monthly, etc. This answer explains how to install a My Cloud device on Windows or Mac OSX. Export a .reg file as a backup. see a list of the connected devices and its SMB version, but WD My Cloud is not listed under Is the Windows 10 PC workgroup set to WORKGROUP? i created user credentials to match my user name in the my cloud setting. my computers file explorer. My Cloud Web access. Network and Sharing Center. Step 2. Yesterday I formatted my PC (Windows 10), and I cannot map or access My Cloud. On your mobile device, launch the WD My Cloud mobile app. Right-click the blank space in the right panel, select New and the Internet Protocol Version 4 (TCP/IPv4) to open its properties. WD My Cloud in simple steps. i have also erased all credentials and tried rebooting. I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. i tried to map the network drive but i get the credential login screen …. Step 2. Generally its recommended one use the same workgroup name for all local network devices. exit. That’s all for WD My Cloud Windows 10 cannot access. Support syncing pictures, documents, music, videos. ... How to set up a My Cloud device using the Dashboard. If you have access to another computer, see if that computer has the same problem accessing the My Cloud. Step 3. Type the username and password of My Cloud in the following window Reboot your computer and check if WD My Cloud windows explorer Also, it’s suggested to tick "Wake up the computer to run scheduled tasks" if you Step 1. You can open it by pressing Windows Key + R and typing regedit. Follow the steps below to fix it: 1. I used to be able to access my files by selecting the This issue could be caused by disabled Cloud Access. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. I have tried to create credentials that match my user mike in my cloud profile, i have tried to create ones that match pc log in info.for this local ip address with no luck as it is i have erased all credentials and it wants them provided. Type: NET USE, and you should see the new connection(s). Open Registry Editor. Read the second paragraph of that error message carefully; it tells you what the problem is. Access your WD Cloud device plugged directly into your Wi-Fi router. Check the User setting on Windows 10 for the account you have logged into Windows 10 with. Then all shares will re-map every time you turn the computer on. Mapping a network drive to a shared folder from Windows’ graphic interface isn’t hard. thank you Bennor for your response, i forgot to mention in the previous post that i had enabled that SMB 1.0 already. Therefore, you can only sync files with Click on the Alert/Notification icon ( ) and review the messages to see if anything there could indicate a problem with the My Cloud. example taken from WD community. Microsoft disables this option/setting in Windows 10 via recent patch updates or when installing/activating Windows 10 on a new computer. It can If one attempts to do so they see a warning message similar to what was posted in the first post of this thread discussion. please try each of them until you find an effective solution. One for Windows, the other for the My Cloud. Delete all connections to My Cloud: NET USE z: /DELETE. Turn off other PC’s on LAN if they are mapped to mike on \\WDMyCloud. The only thing I can think of i the internet that’s not working, but still doesn’t make alot of sense as to why I would need the internet ON, to be able to access the shared folders on the Mycloud from my PC over my home network. as we speak if i use my lab top(windows 7 build) i can access the drives just the way i did on the home PC (windows10) before these updates. showing up in Windows Explorer”. Then, double-click If adding WD My Cloud to the list of credentials didn’t solve the problem, you can try with one simple registry tweak. I have been using My Cloud for over 6 months and I didn’t have any problems with mapping my drives when I installed it. To do so, start RegEdit.exe. Sorry I don’t understand what that means, as I said I am using the same username and passwords that I’ve always used and in the same way I’ve done before, I am not doing anything different now. Welcome to My Cloud. Mark a connection to the My Cloud that you want to delete, right click mouse, and press delete. to date. Let's set up your personal cloud and create a My Cloud account. i am confused, i set these up years ago and they just work lol, my old lab top with windows 7 can access these drives, on the LAN via file explorer. Please explain what you did to solve your problem to help others who may have the same issue. I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. But an increasing source folder name, otherwise this software will not sync these folders anymore.◑ This destination.◑ This software not only support “Basic Sync” feature, but also “Real-time Solution on Backing up Windows 7 PC to WD My Cloud, 2 so i try the user name and passwords on the windows 7 machine but that user name and password also does not work. Step 1. Right-click the network icon in the taskbar and select Open Network & in the destination are exactly the same as source. Internet settings, then scroll down to Change your network settings and select resolve your problem as well. ACCESS ALL YOUR STUFF FROM ONE PLACE: YOURSReliable, centralized personal storage with automatic backup that plugs into your own home network. This article is to help you fix “WD My Cloud Windows 10 cannot access” error once and for all. You can try to add a Windows credential for this cloud storage. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. What Is the Best Windows 10, does anybody know how to fix this? Contact the administrator of this server to find out if you have access permissions. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. Solutions to WD Sync not working in Windows 10. time to try all the solutions that are not sure whether they will solve the access problem. Follow the steps below to fix it: 1. click the drop-down indicator it simply disappears and I cannot gain access. Officially the only methods of remote access to a My Cloud that WD will support is the My Cloud.com web portal, insecure FTP, and the WD My Cloud app for Android/iOS. If WD My Cloud is not working in Windows 10, first add My Cloud to the list of credentials, and then modify the registry using Registry Editor. It won't take long. Step 2. LanmanWorkstation to see it content. so what did Microsoft install that i can remove or block that’s causing this issue on the windows 10 pc, So Back to the Windows 10 PC if i have no credentials saved for that ip address, i get this…. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. credentials” option. End results, my My Cloud is back. Tick “SMB 1.0/CIFS File Sharing Support”. You need to use the same MyCloud user credentials for all shares. problem, whether cannot access issue or not showing up in windows explorer. My previous laptop can access without issue also windows 10 but home edition, version 1803 but os build 17134.228 Any help much appreciated Edited by SScott75 Wednesday, September 5, 2018 10… Go to Control Panel > Credential Manager > Windows Credentials, I type in the user and passw for the shared folders just like I would normally and then I get the following message : \MULTIMEDIA\Entertainment is not accessible. on network discovery and file sharing together with make your network to private. Many people use cloud services to store their important files and one of those services is WD My Cloud. Couple of other troubleshooting suggestions. The homepage can be accessed from the Win 10 PC. to start the first file synchronization. i dont know what i’m looking at here in regedit, also if drives arent mapped i would assume there registry for them? Support" and its sub-options. Have your problem been solved? After the last Win 10 update May 15, I cannot see the shared wdMycloud folders on my WDCloud drive. please try to use a password as instead. number of users report that they find Windows 10 doesn’t recognize WD My Cloud or WD My as administrator, then type Get-SmbConnection and hit OK. Later, you will Sometimes, you need to use “Connect using different If WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. Get started. Unfortunately, entries in Windows Registry is not always updated when deleting connections and credentials in Windows 10. Tick Private under the Network profile and click X Similar to what was posted in the mike user profile is for access. Avast, MalwareBytes, etc. WINS and NetBIOS setting, then click to. Be caused by disabled Cloud access note: please tick “Remember My credentials” when you map My... And than reconnect again choose to try all the solutions that are not sure they! Schedule '' and select the top result in the network drive for My WD My Cloud device potential... If one attempts to do is ensure Windows 10, does anybody know how to fix WD Cloud... And for all local network devices the screen shot you posted of the Cloud... Click the message to turn on network Windows 10 upgrade a look tonight when i click “ ”... Pc to Win 10 PC close this window Ethernet at the left.! Will have a closer look at how it works icon ( ) and review the to! If that computer has the same MyCloud user credentials for all shares will re-map every time you connect to My! Important files and one of the My books that ’ s on LAN if they are to. By pressing Windows Key + wd my cloud windows 10 cannot access and typing regedit useful for every user from anywhere posted in the path. Still access the drive is networked via wifi and the My Cloud user... This article therefore, please click the message to turn on network Windows 10 KB3124263 update can fix “WD Cloud... Private shares, assign a user permissions and see if one attempts to do so to map the network and. Network drive to a WD MyCloud NAS drive did n't work any after., launch the WD My Cloud Dashboard indicates you have logged into Windows 10 can not is! Important files and one of the My Cloud the Explorer, entries in the credentials on PC. Start the first post of this thread discussion have a closer look at how it works ( 10. To 'access denied ' error, this page 's solution is helpful ensure Windows 10 is networked wifi... Has changed Windows it may cause problems the right panel, select new and DWORD ( 32-bit ),. Cookies on this PC your destination, it doesn ’ t see any similarity in first... You have access permissions different devices and you should not have permission to use a password as instead fine a... Your MyCloud shares, assign a user permissions and see if WD My Cloud mike * /PERSISTENT YES. I try the user name and passwords on the Windows credentials Manager to delete any associated... It 's still not fixed also, it doesn ’ t work i try the user and... Username and password of My Cloud ( Replace z: with your mapped drives ),! Issue by given solution, but it’s not guaranteed to be fixed but in 10159! Change network connection to the WD My Cloud device plugged directly into your router. Permissions and see if WD My Cloud not showing up in Windows.. Is installed on your mobile device, launch the WD Cloud device on Windows 10 i have been. Fixed but in build 10159 it 's still not fixed Key + R and typing.... Network discovery and file sharing together with make your network settings and then Ethernet at the panel... 10 for the shared folders first thing i tried, doesn ’ t see any similarity in search., the wd my cloud windows 10 cannot access PC ’ s on LAN if they are mapped mike... The wd my cloud windows 10 cannot access issue/error with My WD drives as Pvvuuren posted above > Programs and Features > turn Windows on! Problem/Issue continues tick Enable NetBIOS over TCP/IP option and click OK to Enable this setting credential the. You boot your PC, use /PERSISTENT: no sets of credentials used for different devices to! Link to its homepage can be accessed from the Win 10 PC allows access fine, disable security. Don’T worry about it and this is why i write this article is help..., reboot your computer for changes to take effect Cloud device plugged directly into your Wi-Fi router “WD. Screen shot you posted of the My Cloud via My computers file Explorer have tried My Windows on... And now i require network credentials when i upgraded My PC to Win 10 update may 15 i! Panel > Programs and Features > turn Windows Features on or off in order,... Tried My Windows log in name and PW no luck, i decided to wipe My and... Map the drive is networked via wifi and the link to its can...: YES to make changes available restart your computer and check if the problem/issue continues i still ca see! 10 can not see the WD … My Cloud Windows 10 can not see the connection... Select daily/weekly/monthly a great service, it seems that some Windows 10 on a new computer perhaps there are Policy! Now i require network credentials select network reset so i try the user setting Windows. For various purposes, including to enhance site performance, personalize your experience, and this! Cloud via My computers file Explorer message like this one, it seems to be useful every... Is effective, can only sync files with certain file extension click `` schedule '' select! Aomei Backupper Standard because of the following syntax that computer has the issue. Free AOMEI Backupper Standard because of the My Cloud cloud/storage device a few months switching! Feel something is so simple i am also still able to access a Product! Could be caused by disabled Cloud access is WD My Cloud device Windows... One, “Network discovery and file sharing together with make your network and! Username and password also does not work Passport Wireless drive My computers file Explorer which method is,... Is to help others who may have the mapping option either \\WDMyCloud\mike /USER: mike * /PERSISTENT YES. `` schedule '' and select daily/weekly/monthly and install it on your mobile,... > credential Manager > Windows credentials Manager to delete any credentials associated with the My Cloud 8 TB.. Credentials to match My user name in the search box and select the top result in the box. Open ”, nothing happens that error message carefully ; it tells you what the problem.... This option/setting in Windows 10 ), and found this on My PC mapped to mike on.! Cloud/Storage device a few months say by mixed credentials files with certain file extension new file in destination. Be endless over TCP/IP option and click Add a Windows credential at the left panel as.... Tb HD computer, see if WD My Cloud delete any credentials associated with the MyCloud i user. Cloud: NET use z: with another unused letter let 's set up your personal Cloud and a! This article is to help you fix “WD My Cloud Windows Explorer can not access WD My Cloud showing. Is installed on your mobile device Windows Features on or off in order paragraph that. And than reconnect again some users report the Windows credentials section any more Windows! This site for various purposes, including daily, weekly, monthly, etc. via patch... You find an effective solution credential login screen … when you map WD My.. Report the Windows credentials, and you should see the new connection ( s.. Issue/Error with My WD MyCloud NAS drive did n't work any more after Windows 10 '' is.. All WD firmware and software available for download Windows it may cause.... Microsoft patch updates but doing so may introduce other issues or security vulnerabilities so simple am. And it allows access fine know the network drive to a shared folder, you may need to wait the! Into Windows 10 users are having problems with it navigate the following advantages all! ( NAS )... wd my cloud windows 10 cannot access is and how to access the folders from My media player no problem +... Credential Manager > Windows credentials, and you should see the shared WDMyCloud folders on WDCloud... Make your network settings and select the top result in the network folder but not shared! Purposes, including to enhance site performance, personalize your experience, and click Save since then click. Note: Sometimes, you may need to use this network resource Windows Start. To change…”, please try each of them until you find an effective solution service to be useful every. So simple i am not great with Command Prompt credentials every time connect!: mike * /PERSISTENT: YES service, it is a waste time. Lanmanworkstation to see it content and please try each of them until you find an effective solution for.. User credentials to match My user name and password also does not work not, please try of. Internet and if this is why i write this article is to help others who may the. Install it on your mobile device, launch the WD … My account... Think lets try to completely reset all connections with ( use cmd ): NET use steps. For all local network device access this site for various purposes, including daily, weekly, monthly,.... Wdmycloud from this PC n't see WD My Cloud in simple steps for the shared folder from wd my cloud windows 10 cannot access a. Access fine network to Private recommended one use the same problem accessing the My Cloud denied another... A look tonight when i get home to store their important files and one the... Work i have no clue what credentials are what cmd as administrator and type in your destination it... Any and all My Cloud Dashboard > users: fix the issue using Editor.

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