Maintaining aircraft with two different configurations means that if an aircraft has to go out of service, then United cannot just pull out any Dreamliner aircraft to replace that since the configurations are different, and some planes do not have a true premium economy. Top-notch lie-flat seat; delicious food; attentive service throughout the meal. There were signature create-your-own Ghirardelli sundaes with a choice of toppings, including walnuts, chocolate chips, whipped cream and maraschino cherries. First Impressions Of United 787-10 Dreamliner Polaris Class. Thankfully, I chose 7L since Row 5 is missing a window. All major U.S. airlines fly these routes and compete for corporate contracts and business passengers by offering their most extensive onboard service and product. Polaris seats are pretty standard across United’s fleet. If you’re lucky enough to find one, the cost will vary as United now dynamically prices award tickets. During the COVID-19 crisis, our team has temporarily ceased taking review trips. The seat itself is incredibly comfortable. At Newark, all check-ins are completed at a kiosk, even if you’re flying in Polaris or are a Premier 1K customer. According to the airlines’ site, the 787-10 is returning to transcon routes in June. Please Support us by turning off your adblocker. However, the airline has continued to maintain a robust order book with no significant retirements announced just yet. Polaris class on this aircraft features a standard Business Class seat which transforms into a fully flat bed. Both cabins have lie-flat BusinessFirst seats arranged in a 2-2-2 configuration. Service began with predeparture beverages of choice. You’ll be fed well in United’s transcontinental business class. I traveled on United new Boeing 787-10 from Los Angeles to Newark in Polaris Business Class. It’s 21 inches wide, and the bed measures 76 inches long. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The plane flew there on October 3rd. For an explanation of our Advertising Policy, visit this page. It was prepared Asian style with white rice and bok choy, and doused in a delicious barbecue and soy glaze. The suites located at the bulkhead also … United Polaris snack service. United’s 787-10 has a grand total of 44 Polaris seats, spread between 11 rows in one large business-class cabin. It’s my first time flying on the NEW United Polaris 787-10 Dreamliner. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. United Airlines 787 Dreamliner Polaris Business Class Amenities. My main was delivered about 90 minutes in to the flight — perfectly fine with me for a daytime transcon. My time with United began when my Lyft dropped me off at the third level of Newark Airport, which is reserved for the airline’s premium customers. Be in the know. I don’t love that there’s just one single (and large) biz cabin, although it didn’t feel as densely packed as the “High-J” Boeing 767. Version 1 (48/88/116) Version 2 (48/21/39/149) Seat map (48/88/116) Interior specifications. On the 787-10, the biggest of the Dreamliners, the 44 business-class seats are spread across 11 rows in a 1-2-1 configuration. I would like to subscribe to The Points Guy newsletters and special email promotions. My experience was the complete opposite. The Polaris cabin has lie-flat seats and award-winning food and drinks, but the amenities left something to be desired. Either $5 or 5% of the amount of each transfer, whichever is greater. The 767-300ERs, on the other hand, have 29 done, two in progress, and seven awaiting retrofits. Photo: Getty Images Moving forward with retrofits. United should definitely look to JetBlue Mint for inspiration for its future transcontinental amenity kits. Seat controls are located along the side of the plane and allow for adjustments using the fine-tuning knobs. The new Polaris product is being rolled out on United’s new Boeing 777-300s first. The transcontinental routes between New York and Los Angeles and San Francisco are among the busiest and most premium in the entire country. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. United Airlines Fleet Boeing 787-9 Dreamliner Cabin Specification and Class Configuration. Flight attendants really hustled since they needed to deliver drinks between spurts of people boarding. Some of these retrofitted 787s will be flying United’s new long-haul routes. The real disappointment, though, was the amenity kit. Overcrowded United Club in Newark; hectic boarding process; very basic amenity kit. The new 787-8s have 28 new Polaris lie-flat seats in a 1-2-1 configuration. Though the service isn’t as extensive as it is on an international route, everything I tried was wholesome and tasty. Read on for what it was like just over a year later. Improved cabin air. Matthew Klint July 5, 2019 5 Comments. *Bonus value is an estimated value calculated by TPG and not the card issuer. United hit a home run here with its four choices — garlic, pretzel, white and whole wheat. Newark recently received a big upgrade: the addition of Clear security lanes. Even so, that experience varies widely by carrier and the aircraft operating each route. United’s Boeing 787-10s offer a total of 318 seats. Within minutes, I had a printed boarding pass and made my way through security. A RED VENTURES COMPANY. An inside look at the experience flying United's Polaris business class aboard the airline's Boeing 787-10 Dreamliner. Not to worry though – the seat on this aircraft is still fantastic with lots or room and functionality. For more about this sweet-spot upgrade, check out my dedicated post here. I was very full at this point (I might’ve had one too many pretzel rolls), so I passed on dessert. Deputy Content Manager & Lead US Journalist - Jay’s extensive travels and experience with premium products has given him incredible insight into the wider landscape of commercial aviation. (Bear in mind that most United lounges are currently closed.). On the plus side, the 787-10 is a gorgeous plane, and in particular United’s Polaris cabins are very nice. All in all, this is definitely the best seat United flies between coasts. This will take the overall passenger count onboard these aircraft to 243 passengers. There were a bunch of cold options, including a small salad bar, hummus and crudités, cheese selection, red pepper gouda soup, brownies and cookies. This site does not include all credit card companies or all available credit card offers. There was a two-sided menu waiting on the side table when boarding. Version 1 (36/70/113) Version 2 (28/21/36/158) Seat map (36/70/113) Interior specifications. Thankfully, the Boeing 787-10 sports large overhead bins and individual air nozzles. The stuffed grape leaf was a great way to start the meal. And since Premium Plus passengers are prioritized above those in coach for the Polaris upgrade list, it’s not too hard to clear into biz. AND…. The 787-8s currently are outfitted with 36 lie-flat business class seats in a 2-2-2 configuration, 70 extra-legroom economy, and 113 standard economy seats, both of the latter two seats are in a 3-3-3 configuration. © 2021 THE POINTS GUY, LLC. What Routes Have the New Polaris Product? The airline has flown these aircraft with an older lie-flat configuration with extra-legroom economy but no real premium economy. United has begun rolling out Polaris Business on its 787-8 and 787-9 aircraft. Based in Washington DC, United States. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. For example, 60,000 points are worth $750 toward travel. Everything loaded smoothly and there were plenty of nifty features like a relax mode which displays a screensaver while playing calming music. While Polaris seats aren’t my absolute favorite business class seats out there, they’re near the top, and I’d say they’re on par with reverse herringbone seats. Please view our advertising policy page for more information. The original plan was for United to complete its Polaris conversion on its international fleet by 2021, but that appears to be on hold. United’s brand-new 787-10s come equipped with the carrier’s much-improved Polaris business-class seat, with far better privacy plus direct aisle access for everyone in the cabin. United’s Boeing 777-300s are being delivered with the Polaris product installed. The United Polaris business class seats are laid out in a 1-2-1 configuration. Their 777-200, 767-300, 787-8, and 787-9 aircraft will be retrofitted with the new product after that. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. The spinach salad was a bit bland but hit the spot. The total capacity of these aircraft currently is 219. There’s a remote, as well as an AC outlet and USB ports at the edge of the side table. There was no choice of starter, but there were three entree options. Ever since United opened the Polaris Lounge at Newark, the regular clubs have been especially overcrowded. 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